cx664 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how cx664 ("cx664", "we", "us", "our") collects, processes, stores, and discloses personal data about you when you use the cx664 website at cx664.ws and all associated services, including sports betting, live casino, slots, crash games, and all other products available through the cx664 platform. By using cx664, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside the cx664 Terms and Conditions. Capitalised terms used in this Policy but not defined here have the meaning given to them in the Terms and Conditions. If you do not agree with any part of this Policy, you must cease using the cx664 platform and may request deletion of your account and personal data by contacting cx664 support.

2. Personal Data We Collect

cx664 collects personal data that you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data received from third parties such as payment processors and identity verification services. The table below summarises the main categories of data we collect, examples of specific data points, and the primary reason for collection.

3. How We Use Your Personal Data

cx664 uses the personal data we collect only for the purposes described below. We do not use your data for automated decision-making that produces legal effects unless we have your explicit consent or a legal obligation to do so. The primary purposes for which cx664 processes personal data are:

• To create, verify, and manage your cx664 account, including processing your registration information and conducting identity and age verification as required by our responsible gaming obligations.
• To process deposits, withdrawals, and all financial transactions on the platform, including communicating with payment service providers such as bKash, Nagad, and Rocket to execute and verify your transactions.
• To deliver and improve the cx664 platform, including personalising your experience based on your game preferences and betting history, and conducting analytics to understand how players use the platform.
• To fulfil our legal and regulatory obligations, including anti-money-laundering (AML) checks, fraud prevention, tax reporting requirements, and cooperation with lawful requests from government or law enforcement authorities.
• To support our responsible gaming programme, including monitoring player behaviour for indicators of problem gambling, enforcing self-exclusion requests, applying deposit and session limits, and contacting players where we identify a potential gambling-related concern.
• To send you service-related communications such as account notifications, security alerts, deposit confirmations, and updates to this Policy or our Terms and Conditions. Where you have opted in, we may also send promotional communications about cx664 offers and new features.

4. Legal Basis for Processing

cx664 processes personal data only where a valid legal basis exists for doing so. The legal bases on which cx664 relies when processing your personal data are as follows.

• Contractual necessity: Processing required to perform our contract with you, including operating your account, processing bets, and executing financial transactions.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money-laundering obligations, tax reporting, and cooperation with government authorities.
• Legitimate interests: Processing carried out in the legitimate interests of cx664 or third parties, including fraud prevention, network security, platform analytics, and responsible gaming monitoring, provided those interests are not overridden by your interests or fundamental rights.
• Consent: Where cx664 relies on your consent as a legal basis (for example, for optional marketing communications), you may withdraw that consent at any time by contacting cx664 support or updating your account communication preferences.

5. Sharing Your Personal Data

cx664 does not sell your personal data. We share personal data with third parties only where necessary and only to the extent required for the purposes described in this Policy. The third parties with whom cx664 may share your personal data are limited to the following categories.

• Payment service providers: cx664 shares necessary financial data with mobile money providers (bKash, Nagad, Rocket, Upay) and banking partners to process your deposits and withdrawals. These providers are bound by their own data protection obligations and may not use your data for any other purpose.
• Identity verification and KYC providers: cx664 uses third-party identity verification services to confirm player identity and age. These providers process only the data necessary for verification and are contractually prohibited from using it for any other purpose.
• Game and technology providers: Game studios and platform technology partners may receive anonymised or aggregated technical data to support game delivery, RNG certification, and platform performance. No directly identifiable personal data is shared with game providers unless legally required.
• Legal and regulatory authorities: cx664 will disclose personal data to government bodies, law enforcement agencies, courts, or regulators where required by law, court order, or in connection with any legal proceedings. cx664 will only make such disclosures to the extent required and will notify you where legally permitted to do so.

6. Cookies and Tracking Technologies

cx664 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session security, and analyse usage patterns. Cookies are small text files placed on your device by your browser when you visit cx664. The main types of cookies we use are as follows.

• Strictly necessary cookies: Required to operate the cx664 platform, maintain your logged-in session, process transactions, and provide core security functions. These cannot be disabled without affecting basic platform functionality.
• Functional cookies: Allow cx664 to remember your preferences, such as language setting, display preferences, and game settings, so your experience is personalised across sessions.
• Analytics cookies: Help cx664 understand how players navigate and use the platform, which features are most popular, and where users encounter difficulties. This data is used in aggregate to improve the platform and is not used to identify individual users.
• Security and fraud-prevention cookies: Enable cx664 to detect and prevent fraudulent account activity, identify unusual login patterns, and protect player accounts from unauthorised access.

You can control or delete cookies through your device or browser settings. Please note that disabling certain cookies may affect the functionality of the cx664 platform, and some features may not work correctly if cookies are fully disabled.

7. Data Retention

cx664 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. The specific retention periods applied by cx664 are determined by the nature of the data and the purpose for which it was collected. As a general guide: account data is retained for the duration of your active account and for a period of five years following account closure; financial transaction records are retained for a minimum of seven years in accordance with standard financial record-keeping requirements; KYC and identity verification records are retained for five years following account closure; communications data (including support chat logs and email correspondence) is retained for three years.

After the applicable retention period has expired, cx664 will securely delete or anonymise your personal data so that it can no longer be used to identify you. Where data has been anonymised, cx664 may retain it indefinitely for statistical and analytical purposes without further notice to you.

8. Your Privacy Rights

Subject to applicable law, you have the following rights in relation to the personal data cx664 holds about you. To exercise any of these rights, please contact cx664 support at [email protected]. cx664 will respond to all verified rights requests within 30 days.

To exercise any of the above rights, please write to cx664 support at [email protected] with the subject line "Privacy Rights Request" and include your registered mobile number or email address so we can verify your identity before processing the request. cx664 will not charge a fee for rights requests unless they are manifestly unfounded or excessive.

9. Data Security

cx664 takes data security seriously and implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL/TLS encryption for all data transmitted between your device and the cx664 platform, encrypted storage of sensitive data including passwords and financial credentials, access controls that restrict personal data to authorised cx664 personnel on a need-to-know basis, regular security assessments and monitoring of platform infrastructure, and two-factor authentication options available to all players.

Despite these measures, no internet transmission or digital storage system is completely secure. cx664 cannot guarantee absolute security of your personal data and you transmit information to cx664 at your own risk. In the event of a data breach that is likely to result in a risk to your rights and freedoms, cx664 will notify you without undue delay and will take all reasonable steps to contain and mitigate the breach.

10. Minors and Age Restriction

cx664 is strictly intended for adults aged 21 and above. cx664 does not knowingly collect or process personal data from any individual under the age of 21. If cx664 discovers that personal data has been collected from a person under 21, that account will be immediately closed, all data relating to that account will be deleted as soon as reasonably practicable, and any balance associated with the account will be forfeited. If you believe that a person under 21 has registered a cx664 account, please notify us immediately at [email protected]. Parents and guardians in Bangladesh are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.

11. Third-Party Services and Links

The cx664 platform may reference or integrate third-party services such as payment gateways, game providers, and identity verification tools. These third-party services have their own privacy policies and cx664 is not responsible for the data practices of these third parties. When you interact with a third-party service through cx664 (for example, completing a payment via bKash), that interaction is governed by the third party's own privacy policy. cx664 recommends that you review the privacy policies of any third-party services you use in connection with your cx664 account.

12. Changes to This Privacy Policy

cx664 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. When we make changes, we will update the "Last updated" date at the top of this Policy. Where changes are material, cx664 will make reasonable efforts to notify active players via the email address or mobile number registered to their cx664 account prior to the changes taking effect.

Your continued use of the cx664 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you must stop using the cx664 platform. The current version of this Policy is always available at cx664.ws/privacy-policy.

13. Contact and Data Controller

cx664 is the data controller responsible for the personal data described in this Privacy Policy. If you have any questions, concerns, or requests relating to this Policy or to cx664's data processing practices, please contact the cx664 data protection team in writing. All privacy-related enquiries should be directed to the email address below with the subject line "Privacy Enquiry" for prompt handling.

Email: [email protected]